FAQs

Craftsman Capitol is happily based in the United States. Our warehouses located in the United States for Domestic fast shipping and China for International shipping.

WHAT IS YOUR SHIPPING TIME?
Check out our shipping process & time information by clicking here: Shipping Time

WHAT IF I NEED TO RETURN SOMETHING?
No worries! We are just a message away. Just simply click on the contact us a link and send us a message and we'll address your concern. We can even send you a prepaid shipping label to send back the items.

WHAT IS YOUR REFUND POLICY?
We offer a 100% Satisfaction Guarantee. We will refund your money if you are not satisfied with your order due to company's fault within 14 days upon receipt of your order. This is to ensure to provide risk-free shopping experience and make sure that the offer is not taken advantage of.

In the unlikely event that your order hasn't arrived within 30 days (due to lost mail, etc.) please contact us and we will resend your order or refunds 100% money.

You can read more about our return & refund policy here: Refund & Return Policy