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Shipping Time & Guarantee

We want to make it easy and convenient for you in monitoring your Order. To track your shipment visit: Track Your Order

Shipping Notice:

After 3-5 business days, if your order is not shipped yet, this is because we are preparing the stock due to the high demand for some items. Rest assured your order will be shipped early next week from our warehouse in Chicago, Illinois. 

If you need more information about your order, don't hesitate to contact us, we are more than happy to help.

We believe & care about our customer's happy. We stand behind our words, take high responsibility for your order, and ensure it arrives on time in the highest quality.

Turnaround Time: 
We make sure that our products are unique and well-stocked in our warehouses, this enables us to ship out your orders at the fastest shipping time and make sure that it's of the best quality and as described on our website.

After placing your order, our efficient Production Team will prepare, pack and ship your order with utmost care within 1-2 business days (in the unlikely event it can take more 3-5 days with high volume items to cause we need time to restock, don't worry, our team is working on it).

Then this following shipping time will be applied:

Shipping Times:

United States: 

USPS/DHL Domestic Shipping: 3-5 working days


Canada, EU, Australia, New Zealand: 

International Express Shipping (Fully-Tracked) 7-10 working days

 
Other Countries: 

 International Express Shipping (Fully-Tracked) 10-20 working days

*With the high-demand product, the shipping time with extended more 5-7 days as we want to make sure your order with arrives in the highest quality.

We want you to have that peace of mind in purchasing online. As such, we make sure that we send out email updates regularly regarding your order, from the time you complete your purchase to when we ship it out even when it's delivered.

Don't hesitate to contact us via email at help@craftsmancapitol.com if you have further questions or need help. Rest assured that we're ready to address your inquiries anytime.

100% Satisfaction Guarantee

We offer a 100% Satisfaction Guarantee. We will refund your money if you are not satisfied with your order due to the company's fault, this is to ensure to provide a risk-free shopping experience and make sure that the offer is not taken advantage of.

In the unlikely event that your order hasn't arrived within 30 days (due to lost mail, etc.) please contact us, and we will resend your order or refunds 100% money.