Shipping Time & Guarantee

We want to make it easy and convenient for you in monitoring your Order. To track your shipment visit: Track Your Order

Craftsman Capitol
 proudly locates in Chicago, Illinois. We stand behind our words, take high responsibility on your order, and ensure it arrives on time in the highest quality.

Holiday Shipping Notice:

After 3-5 business days, if your order is not shipped yet, this is because we are preparing the stock due to high demand in this holiday season.

Rest assured your order will be shipped this week if we are currently from Monday to Wednesday, early next week if we are from Thursday to Sunday from our warehouse in Chicago, Illinois.

If you need more information with your order, don't hesitate to contact us, we are more than happy to help.

We care about our customer. Our company proudly based in Chicago, Illinois & we stand behind our words, take high responsibility on your order, and ensure it arrives on time in highest quality.

Turnaround Time: 
We make sure that our products are unique and well-stocked in our warehouses, this enables us to ship out your orders the fastest shipping time and making sure that it's of the best quality and as described on our website.

After placing your order, our efficient Production Team will prepare, pack and ship your order with utmost care within 1-2 business days (in the unlikely event it can take more 3-5 days with high volume items to cause we need time to restock, don't worry, our team is working on it).

Then this following shipping time will be applied:

Shipping Times:

United States: 

USPS Domestic Shipping: 2-5 working days


Canada, EU, Australia, New Zealand: 

International Express Shipping (Fully-Tracked) 7-10 working days

 
Other Countries: 

 International Express Shipping (Fully-Tracked) 10-20 working days

*With high demand product, the shipping time with extending more 5-7 days as we want to make sure your order with arrive in the highest quality.

We want you to have that peace of mind in purchasing online. As such, we make sure that we send out email updates regularly regarding your order, from the time you complete your purchase when we ship it out even when it's delivered.

Don't hesitate to contact us via email help@craftsmancapitol.com if you have further question or need help. Rest assured that we're ready to address your inquiries anytime.

100% Satisfaction Guarantee

We offer a 100% Satisfaction Guarantee. We will refund your money if you are not satisfied with your order due to the company's fault, this is to ensure to provide a risk-free shopping experience and make sure that the offer is not taken advantage of.

In the unlikely event that your order hasn't arrived within 30 days (due to lost mail, etc.) please contact us, and we will resend your order or refunds 100% money.